Payment Methods and Order Processing

At Jotga, we accept all major credit cards—Visa, Mastercard, American Express, and Discover—as well as PayPal. Please be aware that full payment is required prior to the initiation of order processing and shipping.

When you place an order, we begin by authorizing your payment to ensure sufficient funds are available. Once approved, your card is charged to finalize your purchase. You’ll then receive an email confirmation when your order has been dispatched, serving as proof that the transaction has been completed.

Because our products are custom-made to your specifications, production does not commence until your payment has been successfully verified.

To complete your purchase, simply click “Proceed to Checkout” or “PayPal Checkout” on our website. You will be securely redirected to a trusted payment gateway to input your card details or complete the transaction via PayPal. All payments are processed securely, and the corresponding charge will appear on your account statement.

Refunds are issued back to your original payment method, whether through PayPal or your credit/debit card.

For security purposes, we do not store or process credit card information on jotga.com , and your payment details are never shared with third parties.

If you have any questions or require assistance with an exchange, please include your order number and contact us at:

SARA LANGSTON LLC
202 County Road 217, Corinth, Ms 38834 United States
[email protected]